RT 3.8.2 Now Available

We're pleased to announce the release of RT 3.8.2. You can download it from:

http://download.bestpractical.com/pub/rt/release/rt-3.8.2.tar.gz
http://download.bestpractical.com/pub/rt/release/rt-3.8.2.tar.gz.sig

SHA1 sums

e5e17464849ec040b7b1d6d14f456a2e64871848  rt-3.8.2.tar.gz
b6c1d165af056d21b2ddfb7ac018a1812f928e87  rt-3.8.2.tar.gz.sig

A changelog follows after the jump.

Highlights

• Approvals System Overhaul
• Dashboards Overhaul, including the ability to include more types of portlets and a new subscription type
• Upgrades to the mysql schema upgrade script, now named upgrade-mysql-schema.pl  If you're planning an upgrade from a version of RT prior to 3.8, please read UPGRADING.mysql
• Many localization cleanups
• Fixes to HTML mail generation and the handling of mixed/alternative messages.  The WYSIWYG editor was also upgraded.  See docs/templates.pod for more about generating HTML mail.
• Complete reimplementation of sbin/rt-validator for checking integrity of the DB

If you are using RT::Authen::ExternalAuth with RT 3.8.1, please be sure to upgrade to RT-Authen-ExternalAuth-0.07_02 (available on CPAN) with 3.8.2.

Changelog

New features:

• Complete reimplementation of sbin/rt-validator for checking integrity
  of the DB
• Add UseSQLForACLChecks option - no more wrong numbers in search results,
  no more missing entries on pages, no more empty pages, but only if your
  DB can handle such queries
• Add sbin/rt-attributes-viewer that helps sometimes investigate problems
• Break out the Logout link into an Element so you can override it
• Allow %ARGS to set custom field values in SelfService
• A new callback for successful login via WebExternalAuth
• A new callback in Ticket/Create.html
• Show how often user recieves messages on a ticket
• REST improvements - Queue ticket CFs, Queue CFs, Group management,
  Attachments
• Allow optional # before ticket ID in simple search
• Add callbacks for the themes' main stylesheets
• Allow group charts by users' Organization and other fields
• Allow change of Requestor in QuickCreate
• Revert cleanup from require/our @ISA to use base because it breaks RT running under fastcgi/mod_perl
• Cleanup Dashboard internals and unify with Saved Searches
• Allow homepage components to be used on Dashboards
• Add support for "every X weeks" Dashboard subscriptions
• Cleanup and refactor the localization infrastructure
• Add new global Config option MessageBoxIncludeSignature to control whether signatures are included in Replies and Comments
• Handle dates and Custom Fields when redirecting to Ticket/Display.html
• Name the Submit button on Ticket modification pages and clean up
• Support for parallel testing (make test-parallel) and fixes for Pg when running
  in parallel
• Support for running automated tests on Oracle
• Add an Initial callback to the homepage
• New callback on search results to add new tools
• Instructions for starting to port to windows
• Add custom Transaction display for Told
• Add ShowApprovalsTab right to control who sees the Approvals links
• Approvals System Overhaul
• Allow setting colspan in formats
• Documentation of Template variables
• New Callback in ParseFormat
• For rt-mailgate, if --action correspond --extension action
  is specific, fall back to correspond for emails without an
  extension
• Command line enhancements
• Support HTML for MakeClicky
• Clean up handling of static files in NoAuth/images and NoAuth/css
• Let more HTML tags created by the RichText editor show in the Ticket Display

Fixes & Cleanups

• Fix searching by CFs on Oracle
• Numerous documentation fixes and improvements
• Set default LogToSysLog to 'info' instead of 'debug'
• Fix file names corruption when attaching files with international character
  via UI
• Fix attaching attachments to outgoing mails in RT on Oracle DB
• Various improvements in web installer
• CSS fixes
• Pg has support for USAGE privilege on sequences only starting from Pg 8.2.0, improve etc/acl.Pg*
• Don't do the safe ipc hack for SpeedyCGI
• Rewrite displaying message stanza without recursion to avoid problems with deep recursion errors and improve performance
• Fix double BRs in ticket history
• Fix minor tags dis-balance
• Partially make Shredder's pages translatable
• Fix issue when schema upgrade script could generate ALTER TABLE...BLOB CHARACTER SET...
• Don't attach html parts of mixed/alternative messages
• Fix printing by updating print.css
• Updated sbin/factory
• Fixes for localization of RT
• Fix missed "/" that makes header links on RT at a glance unclickable when WebPath is non-empty
• Fix for CustomField's LoadByName to be backward compatible
• Fix a copy & paste typo that's been there for a while forcing admins to grant CreateTicket right to everyone even if they want to do that for unprivileged users only
• Don't bother checking for data/gpg if the user explicitly turned gpg off
• Handle the case where you enable GPG but haven't created the data directory.  We should probably just
  create the directory for you.
• Fix AJAX bookmarking in IE
• Fix REST/CLI when there is a type field
• Return error earlier if parsing of a template failed
• Fix for CF matching in the REST interface
• Allow tags used by the WYSIWYG editor to pass through so that when you use bold font in a message, you see it in the RT view.
• Fix problems with loading of FCKeditor in IE
• Plugin loading fixes for modules such as User
• Pass more information to Ticket/Update.html's Initial callback
• Better signal handling for gpg
• Fix test's database username to avoid going over length limits on mysql
• Fix search results RSS feed to show correct Time and Creator
• Refactor maildigest tests
• Use information_schema in upgrade-mysql-schema.pl on newer mysqls
• Sort right names using localized values
• Trim leading or trailing whitespace in for simple search
• Add documentation of rt-setup-database --action upgrade
• Clean up display of Custom Field Values during editing
• Update documentation about upgrade-mysql-schema.pl and give it a better name
• Updated German (de) translation from Torsten Brumm
• Don't create empty Deferred Attributes
• Fix grouping by watchers on graphs
• Show EmailAddress not id of requestor when using Quick Create
• Validate mandatory custom fields on SelfService
• Upgrade FCKeditor to version 2.6.3
• Add configuration variables for size of FCKeditor
• MessageBoxRightTextHeight MessageBoxRightTextWidth
• Reorder and document adding a new config option to META in Config.pm
• Make config options explicitly sorted
• Switch to using WebPath from WebURL for portlet links
• Cleanup GPG tempfiles
• Use StashWarnings in tests to clean up lots of warnings
• Remove unused gradient-glossy.png
• Use ActiveStatus rather than hardcoded values in more of the homepage portlets
• Make the default RT font Arial
• Fix gpg passphrase handling to support gpg 1.2
• Properly downgrade HTML templates to multipart alternative text/plain and text/html
• Warn when a callback exists in two extensions and only one of them will be run
• Avoid "Not LIKE ''" on Oracle BLOBs
• Prefer the SERVER_HOST environment variable for generating uris over HTTP_HOST
• quiet test output

Dependencies

• Newer Text::Template which claims to have fixed the T:: cleanup, otherwise scrips in batch stage may be delayed
• Add dependency on Test::HTTP::Server::Simple::StashWarnings